Press Releases
IMPORTANT NOTICE TO CUSTOMERS USING HD-CEU2 SERIES EXTERNAL HARD DISK DRIVE
2009-02-03
Thank you for your continued interest and support of Buffalo products.
Buffalo Technology has discovered that early firmware versions of its product, DriveStation HD-CEU2, may show unintended behavior in combination with certain hibernation or standby modes on connected PCs. In rare instances the DriveStation may become unavailable and/or data may be rendered inaccessible.
To prevent encountering such a situation with your drive, we encourage all owners of the affected DriveStation products (listed below) to promptly visit the following link (http://www.buffalotech.com/support/downloads/drivestation-hd-ceu2) to download a self-installing firmware update that should fix the situation going forward.
In addition, Buffalo Technology recommends that you periodically update your products to ensure that you are running the latest version firmware available.
Units that may be affected are the DriveStation HD-CE320U2, HD-CE500U2, HD-CE640U2, HD-CE750U2, and HD-CE1.0TU2.
If you have any other questions or concerns, please contact our Customer Service department through our web site or at 866-752-6210 24/7 in the US and Canada.
We thank you for choosing Buffalo products, and look forward to providing you with quality storage, networking and memory solutions in the future.
Your support team at Buffalo Technology (USA) Inc.
About Buffalo Technology
Buffalo Technology (USA), Inc., based in Austin, Texas, is a leading global provider of award-winning networking, storage, multimedia and memory solutions for the home and small business environments as well as for system builders and integrators. With almost three decades of networking and computer peripheral experience, Buffalo has proven its commitment to delivering innovative, best-of-breed solutions that have put the company at the forefront of infrastructure technology. For more information about Buffalo Technology and its products, please visit www.buffalotech.com.
Buffalo, Inc. trademark statements. Buffalo is a trademark of Buffalo, Inc. All other trademarks mentioned herein are the property of their respective owners.
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