Buffalo Technology

Job Description:

The BDM will grow Buffalo sales within identified DMR/Etailer target market; increase Buffalo market share for networking and storage categories; develop strong business relationships and provide solutions for customers using company products. The BDM will be able to evangelize and promote company products, and provide excellent customer service to customers as appropriate.

Responsibilities Include:

• Develop relationships with resellers to facilitate the growth on Buffalo products in the DMR/Etailer channel.
• Plan individual account strategies in order to increase Buffalo marketshare within accounts
• Support bid opportunities for DMR/Etailers
• Understand the customer needs and establish Buffalo as the best solution for the meeting the customer’s needs
• Identify customers needing training and facilitate training for customers on Buffalo’s solution offering
• Continuously prospect DMR/Etailer base to uncover new opportunities
• Drive sales initiatives to increase Buffalo product breadth within assigned territory
• Attain quarterly and annual objectives assigned by management
• Understand and uphold company policies and practices
• Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
• Attend training and develop relevant knowledge and product skills to effectively communicate our value proposition.

Required Skills:

• 4 year college degree
• 2 years previous sales field work experience within the technology industry
• Solid oral, written, presentation and interpersonal communication skills
• Proven time management skills in a dynamic sales environment
• Ability to work as part of a team to increase Buffalo growth within set customer base
• Ability to travel domestically up to 75% of the time
• Microsoft Office expertise (Word, Excel, PowerPoint)

Compensation:

Salary + Commission, Health benefits, 401K, vacation, sick leave.

Sales Executives are responsible for cultivating sales of our memory products by establishing and maintaining relationships with white box builders, distributors and/or reseller accounts throughout the United States. Must uphold company values and establish effective communications with appropriate executives, buyers and managers to ensure proper delivery of products.

Specialized Knowledge and Skills:

Please have strong negotiating skills, strong telephone communication skills, an excellent knowledge of computer components and solution selling. Sales executives should be well organized, tenacious, aggressive, and highly self-motivated. You should have the ability to network and establish strong customer relationships. Professional appearance and presentation required. A solid knowledge of PC hardware and peripherals with an emphasis on Computer Memory is a plus.

Key responsibilities and accountabilities:

• Maintain and develop existing and new customers through planned individual account strategies, and liaison with internal order-processing staff.
• Consistently carry out and convey market research, competitor and customer surveys.
• Attend training and develop relevant knowledge and product skills to effectively communicate our value proposition.
• Utilize prospecting procedure to develop and qualify leads, reporting the results through the normal pipeline procedure
• Accurately forecast annual, quarterly and monthly revenue and product volumes.
• Proactively develop account specific strategies to ensure revenue growth
• Coordinates proper company resources to ensure efficient and stable sales
• Uses logic and quantitative analyses to make sound decisions and offer alternatives to customers
• Works to understand our customer's business processes and align our offerings to accommodate our customers needs
• Demonstrates commitment to the company
• Achieves assigned monthly, quarterly and yearly sales goals
• Submits all required sales reports to management in a timely manner
• Maintain and develop a computerized customer and prospect database.
• Looks for win-win relationships and promote exceptional customer service
• Understands and upholds company policies and practices
• Develops relationships that enhance understanding, respect, and open communication

The Field Sales Engineer will support the sales and marketing teams in promoting, demonstrating and designing solutions using company products and services; assist customers and partners in their evaluation, implementation and delivery of solutions. The Field Sales Engineer will evangelize and promote company products and services through demonstrations, trade shows and seminars, and provide excellent customer service by furnishing pre- and post- sales support to customers and partners as appropriate.

Responsibilities Include:

• Understand the customer need and establish Buffalo as the best solution that addresses that need
• Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
• Support Sales initiatives to introduce new products, technologies.
• Prepare Sales Tools in support of sales and marketing teams
• Drive sales initiatives involving quality issues and action items related to various products.
• Create, Develop, and Deliver sales and technical training to partners and customers
• Attain quarterly and annual objectives assigned by management

Required Skills:

• B.S. Computer Science, Software Engineering, MIS or equivalent work experience
• Previous experience as a sales engineer for a high-tech company
• Solid oral, written, presentation and interpersonal communication skills
• Proven time management skills in a dynamic sales environment
• Ability to work as part of a team to solve technical problems in varied political environments
• Ability to travel domestically
• Thorough understanding of networking and wireless technologies. Antenna theory, RF theory, windows administration, Linux and BSD based OS administration. Hard drive technologies, RAID technology, network switching, TCP/IP, network storage (NAS), audio/video components, and multimedia. MacOS X knowledge a plus but not required.
• Must be able to provide lucid descriptions of technical features and products to a less technical audience as well as prepare extremely technical white-paper documentation.
• Microsoft Office expertise (Word, Excel, PowerPoint)

Compensation: Salary + Commission, Health benefits, 401K, vacation, sick leave.

Reports to: Director of Retail Channels

Based at: Buffalo Technology, Austin, TX

Retail Account Executives (RAE) are office based personnel responsible for driving sales of our storage, wireless and memory products by establishing and maintaining strong relationships with key retail accounts within a defined region. Each RAE must uphold Buffalo's company values and establish effective communication with the appropriate retail executives, buyers and managers to ensure proper product positioning, program execution and timely delivery of products.

Each RAE should exhibit strong solution selling and negotiating skills, communication and organizational skills and a solid understanding of computer networking, storage and components. A general understanding of retail promotional programs and methods are critical for this position. Professional appearance and presentation required.

1. Maintain existing retail customers within the assigned territory
2. Drive daily sales activity at the assigned accounts
3. Work with the National Sales Managers to coordinate sales and promotional activities
4. Develop new retail customers in the assigned territory by using the web, contacts, or other forms of lead generation
5. Ability to apply market research and competitive analysis to grow annual sales revenue
6. Ability to accurately forecast annual, quarterly and monthly promotions and forecast customer's revenue and profitability
7. Proactively develop account strategies to ensure customer growth and product line expansion
8. Work with logistics, planning, supply, pricing, and marketing teams to ensure customer requirements and commitments are met
9. Ability to deal with retail customers at a professional level
10. Ability to understand our customer's business processes and align our offerings to accommodate their requirements
11. Achieves assigned monthly, quarterly and yearly sales targets and /or objectives.
12. Submits all required sales reports to management in a timely manner
13. Maintain and develop a computerized customer and prospect database
14. Understands and upholds company policies and procedures
15. Ability to work with others in a professional environment

Required: High School Diploma plus 2 years retail channel experience Preferred: Bachelor's degree in business, sales, or marketing

Required: 2+ yrs of retail sales and marketing program experience in the consumer electronics industry. Preferred: 2+ yrs of retail channel sales or marketing program experience in the computer storage, networking or memory module categories. Apple channel experience a plus.

Proficient with Microsoft Word, Excel, PowerPoint. Experience with Salesforce.com and versions of Microsoft and Apple operating systems are also considered a plus

Salary + Commission, Health benefits, 401K, vacation, sick leave